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Quality Defect

Quality Defect iCube enables you to create ad hoc reports to help you analyze defects logged in the system. Defects can be analyzed on the basis of various factors such as time at which they were logged, time taken to resolve a particular defect, total time spent on resolving all defects, number of high priority defects resolved, and so on. The Quality module focuses on analysis for testing teams so as to ensure more time is spent on finding bugs that are valuable to fix rather than focusing on the non-relevant bugs.

Attributes

Expand this link to view the attributes available as part of the Quality Defect iCube:

Attributes	Description
Assigned To	User responsible for working on the defect
Business Priority	Priority given to the defect with respect to the business value it has
Calendar Date	Gregorian calendar date displayed in the format 'M/D/YYYY'
Calendar Month	Gregorian calendar month displayed in the format 'Mon YYYY'
Calendar Quarter	Gregorian calendar quarter displayed in the format 'Q# YYYY'
Calendar Week	Gregorian calendar week displaying the week number. For example, W21, W22.
Calendar Year	Gregorian calendar year displayed in the format YYYY
Closed Reason	Reason indicated in the source for closing the defect
Completed DateTime	Date and time when the defect was last closed, or was set to 'Closed' status
Date	Date on which the status of the defect moved to 'Created', 'In Progress', 'Resolved', or 'Completed'
Day of Month	Day of month between 1 and 31
Day of Week	Day of week between 1 and 7
Day of Year	Day of the year between 1 to 366
Defect ID	Unique identifier for the defect
Defect Type	Type of defect, as in source
Detected Build	Build in which the defect was detected by the user
Detected On Date	Date on which the defect was detected
Fixed Build	Name of the build in which the defect was fixed
Fixed Iteration	Iteration in which the defect was fixed
In Progress DateTime	Date and time when the defect first moved to the 'In Progress' status category
Iteration	Iteration in which the defect was found
Lagging Count of Days	Count of number of days since the first data record till current day
Lagging Count of Months	Count of number of months since the first data record till current month
Lagging Count of Quarters	Count of number of quarters since the first data record till current quarter
Lagging Count of Weeks	Count of number of weeks since the first data record till current week
Lagging Count of Years	Count of number of years since the first data record till current year
Project	Project to which the defect is associated
Regression Flag	Flag to indicate if the defect was found/ reopened during regression
Reopened Date	Date on which the defect was reopened
Reopened Flag	Indicates whether the defect has ever been reopened
Reported By	User who reported the defect or is affected by the defect
Resolved DateTime	Date and time when the defect was last Resolved
Risk	Risk associated with the defect
Root Cause	Root cause of the defect such as Requirement, coding, design, so on.
Severity	Severity of the defect
Short Description	A short description about the defect
Status (Source)	Status of the defect as mentioned in the source
Status (Standardized)	Status of the defect
Summary	Title or brief summary about the defect
Test Environment	Details of environment in which defect is expected to be validated
Updated By	Person who last made changes to the defect
Updated DateTime	Date and time when the defect was changed
Work Item Employee	Employee currently working on the work item
Work Item Number	Unique identifier for the Work Item
Work Item Type	Type of work item

Metrics

Expand this link to view a list of all the metrics available as part of the Quality Defect iCube:

Metric Name	Description	Formula	Expected Value
% Accepted	The number of accepted defects relative to the total number of opened defects	(# of defects accepted by Dev Team/ # of defects Reported) *100	NA
% Deferred	The number of deferred defects relative to the total number of opened defects	(# of defects deferred by Dev or PO/ # of defects Reported) *100	Closer to 0 is ideal
% Rejected	The number of rejected defects relative to the total number of opened defects	(# of defects rejected by Dev or PO/ # of defects Reported) *100	NA
Accepted Defects	Count of defects marked valid	Count of valid defects	NA
Average Defect Age (Days)	The average time it takes to close a defect	Sum of defects age for all defect/ Total number of defects fixed	Closer to 0 is ideal
Days Worked On	Total number of days it took for the work item to be addressed		Lesser value is ideal
Defect Age (Days)	Amount of time taken to close a defect. For open defect the age is calculated based on current date - defect detected date	Defect fixed date - Defect detected date	Closer to 0 is ideal
Defect Discovery Rate	The number of defects that are found in comparison to the number of test cases executed	Defects reported/# of test cases	>0
Defect gap (%)	Outstanding defects for the measurement period	(Total number of defects fixed/total number of valid defects reported) *100	Closer to 100 is ideal
Deferred Defects	Count of defects marked as deferred	Count of defects deferred	NA
Fixed Defects	Count of defects fixed and marked as Ready for Testing (when Type is defect and fix version is current release version)	Count of fixed defects	Higher number is ideal
Fixing Ratio	The number of fixed defects relative to the total number of defects reported	Defects fixed/ Defects reported	Closer to 1 is ideal
Iteration wise Average Defect Age (Days)	Average time taken to close a defect Iteration wise (level based metric)	Sum of Defect age of defects closed in the current sprint / Total number of defects closed in the sprint	Lesser is ideal
Regression Defects	Count of all defects found during regression	Count of defects by regression flag	Lesser is ideal
Regression Ratio	The number of regression defects relative to the total number of defects	Number of Defects found during regression ( Count of defects by regression flag)/ Number of total defects reported	Lesser is ideal
Rejected Defects	Count of defects marked invalid	Count of invalid defects	NA
Reopen Ratio	Ratio of number of defects (of all submitted defects) which have been fixed or closed, but had to be reopened again because of unfixed problems. Defect that are reopened 'n' times will be counted as 'n' times.	Number of defects reopened(count of Reopen flag)/ Number of total defects fixed	Closer to 1 is ideal
Reopened Defect Age (Days)	This information provides the amount of time it takes to fix defects which are not resolved correctly	(Time of defect fixed date for 1st time – time of defect reported 1st time) + (Time of defect fixed date 2nd time – time of defects reopened 2nd time) +….	Closer to 0 is ideal
Reopened Defects	Count of defects that were reopened	Count of defects reopened	NA
Reported Defects	Count of the total number of defects created	Count of defects reported	Closer to 0 is ideal